Frequently Asked Questions

How do I create a PH90 account?

Visit ph9090.click, click "Register", enter your mobile number, create a password, and optionally add a referral code. Complete verification via SMS to activate your account instantly.

Is PH90 legit and secure?

Yes! PH90 operates under official Curacao eGaming Master License (License #1668/JAZ) with PAGCOR oversight. All transactions use 256-bit SSL encryption, and games are certified by iTech Labs and GLI for fairness.

What is the minimum age requirement?

All players must be at least 21 years old, complying with Philippine gambling regulations. ID verification is required before first withdrawal.

Can I have multiple accounts?

No. Each person may only have one account per ID number and mobile phone. Multiple accounts will be suspended and balances forfeited.

What is the minimum deposit amount?

Minimum deposit is 100 PHP across all payment methods. GCash and PayMaya deposits process instantly within 60 seconds.

How do I withdraw my winnings?

Go to "Treasury → Withdrawal", enter amount and recipient details. Minimum withdrawal is 200 PHP. Processing time: 5-15 minutes for e-wallets, 1-4 hours for banks.

What payment methods are accepted?

We accept GCash, PayMaya, GrabPay, bank transfers (BDO, BPI, UnionBank, Metrobank), and cryptocurrency (USDT via TRC20/ERC20).

Why is my withdrawal pending?

First withdrawals require additional security verification (2-24 hours). Subsequent withdrawals process faster. Ensure you've completed the 1x turnover requirement.

How do I download ph90 app?

Android: Download APK from ph9090.click/app, enable "Unknown Sources", install. iOS: Visit site via Safari, tap Share, select "Add to Home Screen" for PWA.

Is the ph90 app download free?

Yes! The ph90 app download is completely free. No hidden charges or in-app purchases required.

What features does the ph90 app offer?

Full game access, instant deposits/withdrawals, exclusive mobile bonuses, push notifications for promotions, and seamless gameplay optimized for your device.

Can I use ph90 app on multiple devices?

Yes! Your account syncs across all devices. Switch between phone, tablet, and desktop without losing progress.

What games are available on PH90?

We offer 125+ games including fishing games, slots, live casino (Baccarat, Blackjack, Roulette), card games, and sports betting covering PBA, NBA, and international leagues.

What is the RTP of PH90 games?

Our slots average 96.5%-98.2% RTP, among the highest in the industry. Specific game RTPs are displayed in game info screens.

How do I claim the welcome bonus?

Register, make your first deposit of 100 PHP or more, and automatically receive 100% match up to 5,000 PHP plus 50 free spins on selected slots.

What are the wagering requirements for bonuses?

Standard requirement is 1x turnover for deposit + bonus. Slots contribute 100%, fishing 100%, live casino 10%, sports betting 50%. Bonuses expire in 30 days.

Are there free games available?

Yes! 80% of our slots and all fishing games offer demo mode. Play with 10,000 virtual credits to practice before betting real money.

How does the PH90 VIP program work?

Earn loyalty points by wagering on games. Progress through 9 tiers: Bronze, Silver, Gold, Platinum, Diamond, Royal, Imperial, Supreme, Legend. Higher tiers unlock better rewards.

What benefits do VIP members receive?

Enhanced cashback (up to 2.5%), birthday bonuses (up to 10,000 PHP), personal account managers, priority withdrawals, exclusive tournaments, and higher limits.

How do I track my VIP progress?

Visit "Account Center → VIP Status" to see your current tier, points needed for next level, and available benefits.

Games won't load or are lagging. What should I do?

Clear browser cache, restart browser, switch between Wi-Fi and mobile data, update your browser, or try a different browser (Chrome, Firefox, Safari). Persistent issues? Contact support.

I forgot my password. How do I reset it?

Click "Forgot Password" on login page, enter registered mobile/email, receive verification code, and create new password (min 8 characters, letters + numbers).

How do I contact customer support?

We're available 24/7 via Live Chat (instant response), Telegram (@PH90Support), Viber, or email ([email protected], 2-hour response time). VIP members get dedicated account managers.

What if a game malfunctions during play?

Per gaming regulations: "Malfunction voids all pays and plays." The round is nullified, and your wager is returned. Contact support immediately with session details for resolution.

What responsible gaming tools are available?

Set daily/weekly/monthly deposit limits, session time reminders, loss limits, cooling-off periods (24 hours to 30 days), or permanent self-exclusion. Access these in "Account Center → Responsible Gaming."

Can I limit my gaming sessions?

Yes! Set customizable session time reminders. Choose notifications every 30, 60, or 120 minutes to help manage your play time responsibly.

Where can I get help for gambling problems?

PH90 provides direct links to the National Council on Problem Gambling (NCPG) and offers self-exclusion options. We're committed to promoting healthy gaming habits.